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Frequently Ask Questions
You can check your speed from http://proof.ovh.net/. Select nearest servers, Stop background activities and use our connection directly during testing for better understanding. You can also monitor your network traffic via bandwidth monitoring tools like DU Meter, NetSpeedMonitor etc.
You can pay bill through Cash, bKash, Rocket, Payment Gateway, Bank Transfer etc. Please check payment section of our website or Contact Accounts at 09614-925925, 01975-925925, firstname.lastname@example.org for details.
You can call our customer support at 09614-989898, 09639-130130 or email customer support at email@example.com.
Yes, we provide both IPv6 and IPv4 public IP from Turbo 1500 package. Durbar packages and Turbo 1200 only have IPv6.
There can be several external factors that might hamper your speed like Global connectivity issues, specific site issues, and infrastructure issues among others.